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#1 Start Your Arbitration Case – Send an Arbitration Notice Lawyer

Best Start Your Arbitration Case – Send an Arbitration Notice Lawyer

How to start arbitration with a Section 21 notice: what to include, how to serve it, proposing an arbitrator, limitation, and what happens after 30 days.

Legal advice and representation for borrowers, guarantors and lenders in Arbitration Matters, led by Advocate BK Singh.

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Last reviewed: October 2026

An arbitration notice is the letter that officially starts your arbitration. It tells the other side that a dispute has arisen under your contract, what you are claiming, and that you want it decided by arbitration as the contract says. It usually also proposes who the arbitrator should be.

This page is for anyone owed money or performance under a contract with an arbitration clause: suppliers with unpaid invoices, contractors with withheld bills, partners and investors with broken agreements. The notice itself takes a few days to prepare properly. What follows depends on the other side's reply. If they agree on an arbitrator, the case begins. If they ignore you for 30 days, you can ask the High Court to appoint one.

The date the other side receives the notice matters a great deal, because Section 21 treats that as the date your arbitration began. That date usually decides whether your claim is within time. If you are close to three years from when the money fell due, send the notice now and refine the claim later.

LawSection 21, Arbitration and Conciliation Act, 1996
Arbitration startsOn the date the other side receives your notice
Reply windowUsually 30 days before you can go to court
Time limitMost money claims: 3 years from when payment fell due
Next step if ignoredSection 11 application to the High Court

हिंदी में सारांश

आर्बिट्रेशन नोटिस वह पत्र है जिससे आपका आर्बिट्रेशन औपचारिक रूप से शुरू होता है। इसमें विवाद, आपका दावा और प्रस्तावित आर्बिट्रेटर का नाम लिखा जाता है। धारा 21 के अनुसार, जिस दिन सामने वाले पक्ष को नोटिस मिलता है, उसी दिन से आर्बिट्रेशन शुरू माना जाता है। यही तारीख़ तय करती है कि आपका दावा समय-सीमा (आम तौर पर तीन साल) के अंदर है या नहीं। अगर 30 दिन में जवाब न आए, तो आप हाई कोर्ट से आर्बिट्रेटर नियुक्त करवा सकते हैं।

Check first

Is this your situation?

  • You have a written contract, work order or purchase order that mentions arbitration
  • Money is due and repeated reminders have not worked
  • The other side has terminated your contract, forfeited a deposit or deducted penalties you dispute
  • You have already sent a legal notice and want to take the next formal step
  • You are close to three years from when the payment fell due
  • You want an independent arbitrator before the other side tries to name its own
  • You have a claim under a shareholders', partnership or joint venture agreement
Six jobs in one letter

What a good notice does

Starts the clock in your favour

Under Section 21, arbitration commences on the date the other side receives your request. That date stops limitation running for the claims described.

Sets out the dispute clearly

It names the contract, the clause, the facts and the amount. A vague notice can lead to arguments later that some claims were never raised.

Proposes an arbitrator

It names one or more independent people, or invites the other side to agree on someone, as the clause requires.

Follows the clause exactly

If the clause says a senior officer must first be approached, or a meeting held, the notice deals with that step.

Creates a record

A clear, dated notice, delivered with proof, is the first document a High Court will look at if you need a court appointment.

Leaves room to settle

A firm but measured notice often brings the other side to the table. Many disputes settle within weeks of a well-drafted notice.

Limitation

Why the date of receipt matters so much

For most claims for money under a contract, the Limitation Act gives three years from the date the money became due. Section 43 of the Arbitration Act applies the Limitation Act to arbitrations, and Section 21 fixes the date the arbitration begins as the date the respondent receives the request to refer the dispute. So the question "is my claim in time?" is usually answered by comparing the date of receipt of your notice with the date each amount fell due.

This is why a notice sent by email, courier and registered post together is safer than one sent by a single method. If the other side later denies receiving it, you will need proof. Courier and post tracking printouts, email delivery records and acknowledgement cards all help.

Limitation can also be extended in some cases. A written acknowledgement of the debt, signed by the other side before the three years run out, starts a fresh three-year period under Section 18 of the Limitation Act. A part payment made before the period ends can do the same under Section 19. Balance confirmations, ledger confirmations and emails admitting the amount can be valuable. We look for these first.

The Supreme Court has also said, in Bhagheeratha Engineering v State of Kerala (January 2026), that a Section 21 notice is not a strict precondition to every arbitration. Its absence is not fatal to an otherwise valid claim, but it can matter a great deal for limitation. In practice, we always send one.

Step by step

How we prepare and send your notice

1

Read the clause and the contract

We check whether the clause is a real arbitration agreement, whether it names an institution or a seat, how many arbitrators it calls for, and whether there are steps before arbitration, such as negotiation or reference to an engineer.

2

Work out the claims and the dates

We list each amount, when it fell due, any acknowledgements or part payments, and the interest the contract or law allows. This tells us which claims are safely in time.

3

Complete any pre-arbitration step

If the clause requires a meeting or a reference to a named official, we do it or record why it has failed. Courts often treat these steps as directory, but it is better not to give the other side a technical point.

4

Draft the notice

The notice identifies the parties, the contract and the clause, sets out the facts briefly, lists the claims and amounts, and asks the other side to refer the dispute to arbitration.

5

Propose an arbitrator

We suggest independent names, or ask the institution named in the clause to appoint. If the clause gives the other side the sole right to choose, we flag the problem in the notice itself.

6

Serve it with proof

We send it to every address in the contract and the registered office, by email, courier and registered post, and keep the tracking records.

7

Track the 30 days

If there is no agreement within 30 days of receipt, we are ready to file under Section 11 in the High Court. See appointment of arbitrator.

Drafting choices

What to put in, and what to leave out

A notice is not a statement of claim. It does not need every document or every argument. It does need enough to show what the dispute is. Include the contract details, the clause, a short account of the breach, each head of claim with an approximate amount, and a clear request to arbitrate. If you also want the other side to stop doing something, such as encashing a bank guarantee, say so, but remember that only a court or the arbitrator can actually stop them.

Leave out threats, abusive language and statements you cannot prove. Leave out anything that could later be read as giving up a claim, such as "without prejudice to our claim for the first invoice only". If some facts are still being checked, reserve the right to add claims. Arbitrators usually allow amendments, but only for claims that were in dispute when arbitration began.

Be careful with the arbitrator you propose. Under Section 12 and the Seventh Schedule, someone who is your employee, consultant, adviser, relative or business associate cannot act. Propose people with no connection to either side, and give the other side a real choice. That makes it easier to show a court later that you behaved fairly.

What to expect

Time and typical cost range

Our fees are agreed in writing at the start and are not linked to the outcome.

StepUsual timeCost
Review of contract and papers1 to 3 working daysOur consultation fee
Limitation and claims checkSame timeIncluded
Drafting and service of notice2 to 5 working daysOur drafting fee, plus postage
Other side's response period30 days from receiptNil
Section 11 application if neededFiled within days after 30 daysOur fee, small court fee
Paperwork

Documents we need

Contract

  • Signed agreement, work order or purchase order
  • General conditions and any annexure with the arbitration clause
  • Addresses and email IDs given for notices

Claim

  • Invoices, running bills and statement of account
  • Proof of delivery, completion or performance
  • Any acknowledgement or balance confirmation from the other side

Correspondence

  • Reminders, legal notices and replies
  • Emails or messages admitting the amount
  • Minutes of meetings and settlement offers
Forums

Where things go after the notice

SituationForum
Other side agrees on an arbitratorArbitration begins before that arbitrator
Clause names an institution such as DIAC or MCIARequest filed with that institution under its rules
No agreement within 30 days, domestic caseHigh Court under Section 11
No agreement, international commercial caseSupreme Court under Section 11
Urgent need to protect money or assetsCourt under Section 9, even before the arbitrator is appointed
You are a registered micro or small supplierYou may instead go to the MSME Facilitation Council
After you send it

Common replies, and what they usually mean

"There is no dispute." If they deny owing anything, that is a dispute. If they admit the amount but say they will pay later, ask for it in writing. An admission can be used for a quick award or a summary suit.

"We appoint our own arbitrator." If the clause gives one side the right to choose a sole arbitrator, that clause is open to challenge. Since Perkins Eastman (2019) and the five-judge decision in CORE (2024), a party with an interest in the outcome cannot name the sole arbitrator alone. Object in writing straight away and do not take part in that person's proceedings without reserving your objection. See challenge to arbitrator.

"The claim is time-barred." Check the acknowledgements and part payments. If some claims are old, the arbitrator decides limitation; the High Court in a Section 11 application only refuses where a claim is plainly dead.

"The matter is settled." If they say you accepted a final payment, the question of whether that was a true settlement is for the arbitrator, as the Supreme Court held in SBI General Insurance v Krish Spinning (2024).

No reply at all. After 30 days, file under Section 11. Silence does not stop the case.

Legal basis

Laws that apply

Section 21, Arbitration Act

Arbitration starts on the date the respondent receives the request to refer the dispute.

Section 11, Arbitration Act

Court appointment when the parties cannot agree, or one side fails to act within 30 days.

Section 43, Arbitration Act

Applies the Limitation Act to arbitrations, as it applies to court cases.

Limitation Act, 1963 (Sections 18 and 19)

A written acknowledgement or part payment before the period expires gives a fresh period.

Section 12 and Seventh Schedule

Lists relationships that make a person ineligible to act as arbitrator.

Illustration

A contractor's notice sent just in time

Here's a made-up example. A Ghaziabad civil contractor finished a warehouse for a logistics company in 2023. The final bill of ₹68 lakh was certified in March 2023 but never paid. The contractor kept negotiating, and by early 2026 the company stopped replying.

The contractor came to us in February 2026, just weeks before three years from the certification. We found a ledger confirmation signed by the company's accounts head in August 2024, which gave a fresh limitation period for the certified amount. We sent the notice anyway by email and courier the same week, proposing two retired district judges as possible arbitrators and claiming the bill, retention money and interest.

The company replied naming its own consultant as arbitrator. We applied under Section 11, and the High Court appointed an independent arbitrator. The case then settled during pleadings for most of the amount.

Our approach

How we work

We are a litigation and advisory practice led by Advocate BK Singh, with offices in Dwarka (New Delhi) and Vaishali (Ghaziabad). This is what you can expect:

  • Limitation check before drafting: we tell you which claims are safe and which are at risk.
  • Clause-specific notices: no generic format; each notice follows your clause.
  • Proper service: every address, every method, with records kept.
  • Ready for the next step: the Section 11 petition is prepared as soon as the 30 days run out.
  • Written fee terms: agreed stage by stage, never linked to the outcome.
Avoid these

Mistakes we often see

  • Sending only a WhatsApp message and calling it a notice
  • Proposing your own consultant or employee as arbitrator
  • Leaving out claims, then trying to add them years later
  • Sending the notice to a site office instead of the registered office
  • Waiting for "one more meeting" until limitation runs out
  • Agreeing to the other side's unilateral arbitrator without objection
Special cases

Notices in situations that need extra care

Multi-step clauses. Many construction and supply contracts say a dispute must first go to the project engineer, a dispute board, or senior management for negotiation, and only then to arbitration. Courts usually treat such steps as directory rather than a strict bar, especially where the other side has shown no interest in talking. Still, the safest course is to take the step, or to record in writing why it would be pointless, before the arbitration notice goes out. If limitation is close, send the arbitration notice at the same time and explain that the earlier step has been tried or is futile.

Institutional clauses. If the clause names an institution, such as the Delhi International Arbitration Centre, the India International Arbitration Centre, MCIA or SIAC, a letter to the other side alone may not be enough. Each institution's rules say how a case is started, usually by filing a request with the institution and paying a registration fee. We send the notice to the other side and file the request with the institution, so both routes are covered.

Group companies and non-signatories. Sometimes the real party behind the contract is a parent or sister company that never signed it. Since Cox and Kings v SAP India (2023), a non-signatory can in some cases be bound by an arbitration agreement if the conduct of the parties shows that was the shared intention. If you want to include such a party, the notice should explain why, with the documents that show its involvement in negotiating, performing or terminating the contract.

Guarantors. A personal or corporate guarantor is bound by the arbitration clause only if the guarantee itself contains one or clearly incorporates the main contract's clause. If the guarantee has no clause, your claim against the guarantor may have to go to court even while the main claim goes to arbitration.

Insolvency of the other side. If the other side is a company already admitted into insolvency under the IBC, the moratorium under Section 14 stops new proceedings against it, including arbitration. You would instead file a claim with the resolution professional. If only an insolvency petition is pending and not yet admitted, arbitration can usually be started, but there is a real risk it will be stopped later. Check the NCLT cause list before sending the notice.

MSME suppliers. A registered micro or small supplier has a statutory alternative. It can file before the state Facilitation Council under Section 18 of the MSMED Act, which can override the contract's arbitration clause, as the Supreme Court held in Gujarat State Civil Supplies v Mahakali Foods (2022). The interest under the MSMED Act, compound with monthly rests at three times the bank rate, is often higher than what a contract provides. Compare both routes before choosing.

Amounts and interest

Putting a number on the claim

Your notice should state the principal amount claimed for each head, the interest you seek, and any other relief, such as release of a bank guarantee or return of a security deposit. Getting the amount roughly right at the notice stage matters for three reasons.

First, the arbitrator's fee under the Fourth Schedule, and an institution's fee, are tied to the amount in dispute. Inflated claims raise costs for everyone, including you.

Second, a claim later found to be grossly exaggerated can affect costs. Under Section 31A, the arbitrator can consider the conduct of the parties, including whether a claim was frivolous, when deciding who pays the costs of the arbitration.

Third, interest is often a large part of the final number. Section 31(7)(a) lets the arbitrator award interest from the date the cause of action arose to the date of the award, at a reasonable rate, unless the contract says otherwise. If the contract bars interest, that bar will usually be enforced: in Union of India v Larsen & Toubro (February 2026), the Supreme Court held that a contractual bar prevents pre-award interest, including interest during the proceedings, even when described as compensation. After the award, Section 31(7)(b) provides interest at 2% above the current rate unless the award says otherwise. We read the interest clause before stating any figure in the notice.

Commercial sense

A notice is also an invitation to settle

Most disputes do not end with an award. They end with a payment plan, a partial payment, a credit note or a renegotiated contract. A notice that is factual, firm and clearly ready for the next step often produces a call from the other side's finance head within days.

To keep settlement talks safe, conduct them in writing marked "without prejudice", do not agree to extend deadlines without a written standstill agreement that stops limitation, and do not accept a cheque marked "full and final" unless you mean it. If a settlement is reached after arbitration begins, ask the arbitrator to record it as an award on agreed terms under Section 30, so it can be enforced like any other award. Before arbitration begins, a properly drafted settlement agreement with a default clause gives similar comfort.

FAQs

Frequently Asked Questions

Is an arbitration notice the same as a legal notice?

No. A legal notice demands payment and warns of action. An arbitration notice invokes the arbitration clause and formally starts arbitration under Section 21. You can send both, but the arbitration notice is the one that counts for limitation in arbitration.

When does arbitration actually start?

On the date the other side receives your request to refer the dispute to arbitration, unless the parties have agreed otherwise.

How long must I wait for a reply?

Usually 30 days from receipt. If the other side fails to agree on an arbitrator in that time, you can apply to the High Court.

Can I send the notice by email?

Yes, if the contract allows email notices or the other side uses email in its dealings. We still recommend courier and registered post as well, so receipt can be proved.

What if the contract names an institution?

Then you follow that institution's rules, which usually means filing a request with the institution and paying a registration fee.

Can I claim interest in the notice?

Yes. State the interest the contract provides, or reserve the right to claim reasonable interest. The arbitrator decides what is payable.

My claim is just over three years old. Is it lost?

Not necessarily. A written acknowledgement or part payment within the three years may have extended the period. Bring all your correspondence.

Can the other side refuse arbitration?

Not if there is a valid arbitration clause. If they refuse to cooperate, the court appoints the arbitrator.

Do I need to send a legal notice first?

Not usually, unless the contract requires it. Many clients send a legal notice and then an arbitration notice, but one well-drafted arbitration notice is often enough.

What if I am an MSME supplier?

If you are a registered micro or small enterprise, you may be able to go to the MSME Facilitation Council instead, with interest at three times the bank rate.

Ready to start your arbitration?

Send us the contract and the unpaid invoices or breach details. We will check the clause and the dates, and send a properly served notice.

This page gives general information about arbitration and dispute law in India as it stood when it was last reviewed. It is not legal advice on your case and does not promise any result. Time limits, fees and court rules change, and the right step depends on your own contract, dates and documents, so take advice before acting.

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