The India International Arbitration Centre (IIAC) is an arbitral institution created by an Act of Parliament. It was set up as the New Delhi International Arbitration Centre under an Act of 2019, which took over the earlier International Centre for Alternative Dispute Resolution, and was renamed the India International Arbitration Centre in 2022. The Act declares it an institution of national importance and gives it the objective of promoting institutional arbitration in India.
This page is for businesses and government entities with IIAC clauses in their contracts, and for those deciding which institution to choose. In short: IIAC administers both domestic and international arbitrations under its own rules, with a panel of arbitrators, a published fee schedule, and provisions for emergency and expedited procedures; it is based in New Delhi but hearings can be held elsewhere or online; and it is a practical choice for parties who want institutional support with Indian costs and an Indian seat.
As with any institution, the value comes from using its rules well: timely filings, clear pleadings and early use of its case management tools.
हिंदी में सारांश
इंडिया इंटरनेशनल आर्बिट्रेशन सेंटर (आईआईएसी) संसद के क़ानून से बनी आर्बिट्रेशन संस्था है। इसे 2019 के क़ानून के तहत नई दिल्ली इंटरनेशनल आर्बिट्रेशन सेंटर के रूप में बनाया गया और 2022 में इसका नाम बदला गया। इसे राष्ट्रीय महत्व की संस्था घोषित किया गया है। आईआईएसी घरेलू और अंतरराष्ट्रीय दोनों तरह के आर्बिट्रेशन अपने नियमों के तहत चलाता है, जिसमें आर्बिट्रेटरों का पैनल, प्रकाशित फ़ीस शेड्यूल, और इमरजेंसी व त्वरित प्रक्रियाएँ शामिल हैं। भारतीय सीट और भारतीय लागत के साथ संस्थागत सहायता चाहने वाले पक्षों के लिए यह व्यावहारिक विकल्प है।
Is this your situation?
- Your contract has an IIAC or NDIAC arbitration clause
- You are a government entity or PSU considering institutional arbitration
- You want an Indian institution with international rules for a cross-border contract
- You have received a request for arbitration from IIAC
- You need emergency relief under IIAC's rules
- You are drafting a new contract and comparing institutions
- The other side has not participated in an IIAC arbitration
Key features of IIAC
Statutory institution
Established by an Act of Parliament and declared an institution of national importance.
Rules
Its own arbitration rules, covering appointment, conduct, fees and awards.
Panel
A panel of arbitrators, with flexibility for parties to nominate.
Fees
A published schedule based on the amount in dispute.
Emergency relief
Provisions for an emergency arbitrator before the tribunal is formed.
Facilities
Hearing rooms in New Delhi and support for online hearings.
Why parties choose IIAC
IIAC's statutory status gives it a measure of permanence and public accountability that private institutions may lack. Its governing body includes judicial and professional members, and the Act requires it to maintain panels of arbitrators, promote research and training, and work towards making India a hub for arbitration. For government entities, which are often cautious about foreign institutions and their fees, an Indian statutory institution can be easier to approve.
For private parties, the main advantages are those of any good institution: administrative support, fee control, a scrutiny of procedure, and the ability to appoint arbitrators if the parties do not agree, without going to court under Section 11. Compared with foreign institutions, costs are typically lower and payable in rupees, which matters for mid-sized disputes.
How an IIAC arbitration runs
Request for arbitration
The claimant files a request with IIAC, with a copy to the respondent, and pays the registration fee.
Response
The respondent files its response and any counter-claim within the period in the rules.
Constitution of the tribunal
By the parties' nominations or by IIAC's appointment from its panel, after disclosures.
Preliminary meeting
The tribunal fixes the procedural timetable.
Pleadings and evidence
Statement of claim, defence, documents, witness statements and expert reports.
Hearings
In person at IIAC or elsewhere, or online.
Award
Delivered within the Section 29A timeline for domestic cases, and issued through the centre.
Time and typical cost range
Our fees are agreed in writing at the start, stage by stage, and are not linked to the outcome. IIAC's fees are set by its published schedule, which should be checked for the current amounts.
| Step | Usual time | Cost |
|---|---|---|
| Filing request and registration | Days | Registration fee as per schedule |
| Constitution of tribunal | 4 to 8 weeks | Part of administrative process |
| Pleadings and evidence | 6 to 9 months | Our fee |
| Hearings and award | 12 to 18 months overall | Tribunal and administrative fees as per schedule |
| Emergency arbitrator (if used) | Days to weeks | Separate emergency fee |
Documents for an IIAC case
For filing
- The contract containing the IIAC clause
- Notice of dispute and correspondence
- Details of the parties and their representatives
For the claim
- Statement of claim with documents
- Calculation of amounts claimed
- Authority letters or board resolutions
For emergency relief
- Application with urgency explained
- Draft order and supporting documents
IIAC compared with ad hoc and foreign institutions
| Feature | IIAC | Ad hoc | Foreign institution (SIAC, ICC) |
|---|---|---|---|
| Appointment if parties disagree | Centre appoints | Court under Section 11 | Institution appoints |
| Fees | Published rupee schedule | Fourth Schedule or as agreed | Published schedule, foreign currency |
| Administration | Centre secretariat | None | Institution secretariat |
| Seat | Usually India | As agreed | Often outside India |
| Scrutiny of award | Limited | None | ICC scrutinises draft awards |
| Typical users | Indian businesses, government | Smaller disputes | Cross-border, high value |
Drafting an IIAC clause
A clear IIAC clause names the institution and its rules, the seat, the number of arbitrators, and the language. For example: "Any dispute arising out of or in connection with this contract shall be referred to and finally resolved by arbitration administered by the India International Arbitration Centre in accordance with its arbitration rules for the time being in force. The seat of arbitration shall be New Delhi. The tribunal shall consist of [one/three] arbitrator(s). The language of the arbitration shall be English."
Avoid giving one party the right to choose the sole arbitrator, which is open to challenge after CORE (2024). If you want the emergency arbitrator provisions to apply, say so. If the contract involves a foreign party and you want an international flavour, consider a three-member tribunal with a presiding arbitrator of a neutral nationality. See arbitration clause drafting.
Government and PSU contracts
Government contracts have traditionally used ad hoc arbitration, often with an officer of the department as arbitrator. That model has largely ended after Perkins Eastman (2019) and CORE (2024), which make unilateral appointments open to challenge. The Ministry of Finance's guidelines on arbitration and mediation in government contracts, issued in 2024, also encourage careful use of arbitration and greater use of mediation and negotiated settlement for government disputes.
For government entities that do arbitrate, an institution such as IIAC provides a neutral appointment process, an administered procedure and fee control, which reduce the risk of later challenges. Contractors dealing with government buyers may find an IIAC clause gives them more confidence than a clause naming a departmental officer.
Laws and rules that apply
Establishment, objectives and functions (as renamed in 2022).
Part I for India-seated arbitrations, including Sections 29A and 34.
Procedure, appointments, fees and emergency relief.
Parties can authorise an institution and agree on procedure.
Does not apply to institutional fee schedules.
A PSU supply contract under IIAC
Here's a made-up example. A Gurugram engineering firm supplied control systems to a central PSU under a contract with an IIAC clause. The PSU withheld ₹3.8 crore, claiming defects and delay. The firm filed a request for arbitration with IIAC, which appointed a sole arbitrator from its panel after the parties could not agree on a name.
The arbitrator fixed a timetable at the preliminary meeting, with pleadings over four months and a three-day hearing. Because the fees followed IIAC's schedule, the PSU's internal approvals for its share of costs were straightforward. The arbitrator found that most defects had been rectified under warranty and that the delay was largely caused by the PSU's late site handover, and awarded ₹3.1 crore with interest, within about 14 months of the request.
How we work
We are a litigation and advisory practice led by Advocate BK Singh, with offices in Dwarka (New Delhi) and Vaishali (Ghaziabad). This is what you can expect:
- Rules mastery: filings and timelines managed under IIAC's rules.
- Arbitrator choice: careful assessment of panel members and nominees.
- Government experience: familiarity with PSU approval processes.
- Efficient hearings: focused evidence and written submissions.
- Written fee terms: agreed stage by stage, never linked to the outcome.
Mistakes in IIAC cases
- Filing a Section 11 petition in court when the institution can appoint
- Not checking the current fee schedule and deposit deadlines
- Using an old NDIAC or ICADR clause without checking how it is read today
- Ignoring the emergency arbitrator option
- Missing the Section 29A timeline in domestic cases
- Not responding to the request because the other side thinks the clause is invalid
Choosing arbitrators from the panel
IIAC maintains a panel of arbitrators drawn from retired judges, senior advocates, engineers, chartered accountants and other professionals. When nominating an arbitrator, or commenting on IIAC's proposed appointee, consider their experience with the type of dispute, their availability over the next year, their record of delivering awards on time, and their independence. Every proposed arbitrator must make a disclosure in the form of the Sixth Schedule, covering relationships with the parties, counsel and the dispute.
Check the disclosure carefully and raise any concern within the time allowed. A challenge to an arbitrator must be made within 15 days of becoming aware of the circumstances under Section 13(2), unless the rules provide otherwise. Ineligibility under Section 12(5) and the Seventh Schedule cannot be waived except by an express written agreement after the dispute has arisen.
Managing costs in an IIAC case
Institutional fees are only part of the cost. The larger part is usually legal fees and the time of the business's own staff. To keep costs proportionate, agree with the other side at the preliminary meeting on page limits for pleadings, a single round of document production, written witness statements in place of long examination-in-chief, and a fixed number of hearing days.
Consider whether the dispute can be decided on documents alone, or with a short hearing limited to cross-examination of key witnesses. Ask the tribunal to decide preliminary issues, such as limitation, early if they could end or narrow the case. Each of these steps reduces both institutional and legal costs.
Online hearings and technology
Like most institutions since 2020, IIAC supports online and hybrid hearings, with document platforms and video conferencing. Online hearings save travel and venue costs, particularly for parties and witnesses outside Delhi. For cross-examination of key witnesses, many parties still prefer in-person hearings, so that the tribunal can observe demeanour and documents can be handled easily.
Agree a protocol for online hearings at the preliminary meeting: the platform, the handling of documents, the presence of other persons in the witness's room, recording and transcripts, and arrangements for interpreters if needed.
Confidentiality and publication
Section 42A of the Arbitration Act requires the arbitrator, the arbitral institution and the parties to keep all arbitral proceedings confidential, except the award where disclosure is necessary for implementation and enforcement. IIAC, as an institution, is bound by this. Parties who want to publish anything about the case, for example in their annual reports, should check what disclosure the law and their agreements permit.
IIAC and the court's role
Even in an IIAC arbitration, courts retain their supportive role. Section 9 interim relief before or during the arbitration, Section 27 assistance in taking evidence from third parties, Section 29A extensions for domestic cases, and Section 34 challenges after the award all go to the court of the seat. If the seat is New Delhi, that is the Delhi High Court for matters above its pecuniary jurisdiction, or the district commercial court for smaller matters. See Delhi High Court arbitration lawyer.
Comparing IIAC with DIAC
Delhi has two major institutions: DIAC, attached to the Delhi High Court, and IIAC, the statutory national institution. DIAC receives many cases by referral from the Delhi High Court under Section 11 and in other proceedings, and has a large domestic caseload. IIAC has a national mandate and statutory backing. Both have panels, fee schedules and emergency arbitrator provisions.
The choice between them is often practical: the parties' familiarity, the panel members, the fee schedule for the amount in dispute, and the institution's capacity. For a new contract, either can be a good choice; what matters most is that the clause is clear. See DIAC arbitration.
Starting an IIAC case well
The request for arbitration is the first document the institution and the respondent see, and it shapes how the case is managed. A good request identifies the parties and their addresses for service, sets out the arbitration agreement and the institution's rules, describes the dispute briefly, states the relief sought with an estimate of the amount in dispute, and nominates an arbitrator if the clause calls for it. It should attach the contract and the key correspondence.
The amount stated in the request usually drives the provisional fee calculation, so state it carefully. Understating it to reduce fees can cause difficulty later when the claim is fully quantified, and the institution can revise the fees. Overstating it increases deposits without benefit. Where some claims cannot yet be quantified, explain how they will be calculated.
Respondents and counter-claims
A respondent in an IIAC arbitration should use its response not only to deny the claim but to raise any jurisdictional objection, any limitation defence, and any counter-claim. Under Section 16(2), a plea that the tribunal lacks jurisdiction must be raised no later than the statement of defence. A plea that the tribunal is exceeding its authority must be raised as soon as the matter arises.
Counter-claims and set-offs are heard together with the claim under Section 23(2A), provided they fall within the arbitration agreement. They may attract additional deposits. Bringing them in the same arbitration avoids separate proceedings and the risk of inconsistent decisions.
Delay and default
If a respondent does not respond or participate, the arbitration continues. Section 25 allows the tribunal to proceed and make an award on the evidence before it when a respondent fails to communicate its statement of defence without sufficient cause, without treating the failure as an admission. The institution's role in appointing an arbitrator and serving documents ensures that the process stays valid. A claimant should still prove its case properly, since the award must be reasoned and may be challenged later on the ground that notice was not given. Keep proof of every service.
Institutional awards and their quality
Awards that follow a clear institutional process, with documented notices, timetables and reasons, are harder to challenge under Section 34. A party that wants to rely on its award later, in execution or in defending a challenge, benefits from an orderly record: procedural orders, minutes, correspondence and submissions, all in the institution's file. Ask for complete copies of the record at the end of the case and keep them safely.
Frequently Asked Questions
What is the IIAC?
A statutory arbitral institution in New Delhi, set up by an Act of Parliament and renamed IIAC in 2022.
Is IIAC only for international disputes?
No. It handles domestic and international arbitrations.
Does my old NDIAC clause still work?
Generally yes, since the institution continues under its new name.
Who appoints the arbitrator in an IIAC case?
The parties may nominate; if they do not agree, IIAC appoints under its rules.
Are IIAC fees fixed?
They follow IIAC's published schedule, based on the amount in dispute.
Can I get emergency relief at IIAC?
Yes, through its emergency arbitrator provisions, if they apply to your clause.
Can hearings be held outside Delhi?
Yes, hearings can be held at other venues or online, while the seat stays as agreed.
Does Section 29A apply?
Yes, for domestic arbitrations seated in India.
How is an IIAC award challenged?
Under Section 34 in the court of the seat, like any India-seated award.
Is IIAC suitable for government contracts?
Many government and PSU contracts now use institutional arbitration, and IIAC is one option.
IIAC clause in your contract?
Send us the contract and the dispute summary. We will plan the filing and the tribunal choice with you.
This page gives general information about arbitration and dispute law in India as it stood when it was last reviewed. It is not legal advice on your case and does not promise any result. Time limits, fees and court rules change, and the right step depends on your own contract, dates and documents, so take advice before acting.
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